Unique Selling Proposition
What makes us different:
- Best Pigs in the Market: I.S.T. pigs have a longer lifetime than any other pigs available in the market due to the unique and proven material compositions.
- Optimal Cleaning: By using the best pig in the market and superior pipeline surface quality according to DIN 2430 (German standard especially for pigging application), we achieve the best pigging results, resulting in significantly less residue compared to competitors.
- Low Operating Costs: I.S.T. valves can normally be maintained by the customer themselves at site job site following basic training instruction by I.S.T. Engineers. Competitors incur high operating costs as their maintenance staff must travel from Europe and the USA.
- Minimal Downtime During Maintenance: Maintenance by in-house staff provides high flexibility, eliminating the waiting time for a special technician from over sea in the event of a failure.
- Spare Parts Always Available: I.S.T. maintains a large stock of original spare parts and pigs, ensuring quick service as customers do not face long waiting times.
- Long Operating Life: Due to robust construction, customers can expect a long operating life. I.S.T. has valves running at customer sites which are in operation for over 40 years. In consideration of this long period many of our competitors have not been even established at that time.
- High Customer Service for All Project Sizes: I.S.T. appreciate any customer regardless of project size. Competitors often focus only on large projects, aiming to high order values which leads to high costs and long realization times of expansions for the client.
- Sustainability of systems: I.S.T. Piggingsystems and products are designed for upcoming expansions and exchange for new designed units. This maintains values and workability of clients investments in future.
- Short Response Times: With direct contacts and quick team communication, customers can expect project-specific answers within a short time.
- Well-known Customers Choose I.S.T.: Leading companies in the oil blending industry, such as Shell, Exxon, Total, and Castrol, choose I.S.T. because they are satisfied with our customer service as well as the quality of our products. They appreciate especially our 100% pre-delivery inspection and our external certified quality system.
- Customized Service, Development, and Products: Especially I.S.T. is ready to develop customized products for every project size if needed by clients.